Privacy Policy
Last Updated: October 31, 2026
This policy explains what information CHU PLATFORMS PTE. LTD. ("Chu-Take", "we" or "us") collects, how it is used, and the choices available to you. It applies to our website and to the Chu-Take mobile app.
1. Information we collect
Website. If you join the waitlist, we collect your email address, along with your IP address and browser details to help prevent spam. Your answer to "What would you post first?" and any survey responses are optional, and we keep them if you give them. If you take part in the referral program, we record referral codes in order to credit sign ups correctly.
App. When you create an account we collect your email address, your username, and any details you choose to add to your profile. If you sign in with Google, we receive your name and email address from Google in order to create your account.
2. Photos and videos
Photos and videos are captured through the in-app camera and stored so that you can keep them in your private album and share them if you choose. Each capture is given an authenticity signature, a short code that allows the app to confirm the file has not been altered since it was taken.
Content in your private album is visible only to you. Posted content is visible to the audience you selected when posting.
3. Location
Location is optional. If you grant location access, we record where a photo or video was taken. The precise location is held privately on our servers and is not displayed on your posts. For each post you choose whether to show an approximate area such as "Manhattan, NY". The default is to show nothing.
You can withdraw location access at any time in your device settings, and the app remains fully usable without it.
4. Content safety
Posted content may be screened automatically to identify harmful material, such as violent imagery or content involving children, before it reaches other users. This screening is used for content safety and categorization. It is not used to inform advertising.
To carry out this screening, content may be transmitted to Google, which returns a rating. We retain the rating, and for content that is blocked we retain a record for safety and legal purposes.
5. Diagnostics
If the app crashes, we receive a crash report containing your device model and operating system version. The same device information accompanies any feedback you submit from within the app, so that we can reproduce the issue.
This information is used to identify and fix faults, and to improve the performance of the app.
6. Service providers
We share information with a small number of service providers, and only to the extent needed for them to perform their function:
- Database, accounts and file storage
- Website hosting
- Content safety screening
- Crash diagnostics and distribution of test versions of the app
- Email delivery for account messages such as confirmations and password resets
We may also disclose information where required by law, or where necessary to protect the safety of a person.
7. Retention
Information is retained for as long as your account remains open. When you delete your account, your information is removed from our active systems.
Two exceptions apply. Posts you have already shared may remain on Chu-Take after account deletion, but will no longer be linked to you or your profile. Records relating to content blocked for safety reasons are retained for a longer period, as we may be required to produce them.
8. Your rights and choices
Within the app you can review and edit your profile, select the audience for each post, block other accounts, control location access through your device settings, and delete your account from Settings.
You may also request a copy of the information we hold about you, ask for it to be corrected, or ask for it to be deleted, including specific posts. Requests can be sent to info@chu-take.com. Marketing emails can be stopped using the unsubscribe link included in each message.
Additional rights may apply depending on where you live, and we will comply with the rules applicable to you.
9. Age requirement
Chu-Take is intended for users aged 13 and over. If you are below the age of consent for online services in your country, you must have permission from a parent or guardian before using the app. If we become aware that we hold information relating to a child below the age we are permitted to serve, we will delete it.
10. International transfers
Chu-Take is operated by a company incorporated in Singapore, and our service providers may store or process information in other countries. This policy continues to apply to that information, and we require equivalent standards of any party handling it on our behalf.
11. Security
Media is stored privately and accessed only through short-lived links, user content is separated by access rules enforced at the database level, and connections to our servers are encrypted. No system is entirely secure, and in the event of an incident affecting your information we will notify you.
12. Changes to this policy
This policy will be updated as the service develops, and the date at the top of the page indicates when it last changed. Where a change is material, we will provide notice in the app or by email.
13. Contact
Questions and requests can be directed to info@chu-take.com. Our Terms of Service are also available.